FAQs
All of Red Spice Road’s frequently asked questions answered!
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Frequently Asked Questions
Are we Halal?
We do have Pork Belly on our menu, however all other meats are sourced from a Halal certified butcher.
Do we have an a la carte menu?
We offer A La Carte option for groups up to 7 guests. All groups of 8 guests and above will be required to dine on one of our banquet menus.
Can we split checks?
We do not split bills.
Do we cater to allergies?
We are happy to cater for dietary requirements provided with at least 48 hours notice at no extra cost. Dietary requirements that appear on outside of our 48 hour notice period will incur a $25 charge per dietary change or addition.
This policy is used to reflect our commitment to providing safe, suitable and delicious replacement dishes for all guests, to offset food wastage and extra labour costs involved in modifying dishes.
The dietary changes that have the most effect on our kitchen are diners who are unable to consume Chilli, Coriander, Garlic or Onion. We will need to know some specific details about these items, so please have a look at our dietary policy to make sure you have provided the necessary information for our team to accommodate. If you are unsure, please give us a call!
Is BYO available?
We are fully licensed and offer an extensive beverage menu, including cocktails, wines, beers and spirits and do not allow BYO.
What forms of payment are accepted?
We accept cash payment and credit card payments. Credit card payments made in the venue will be subject to 1.4% surcharge. Remote credit card payments will be subject to 2.2% surcharge.
How does the banquet work?
All guests part of the same booking will have to opt for the same banquet option. If some guests are subject to dietary requirements, we will cater replacement dishes for the dishes that they will not be able to get from the regular banquet option. All dietary requirements will need to be communicated to us no less than 48h prior to the booking.
Do you need a reservation?
We accept walk ins, however it is preferred to have a reservation as we might not be able to accommodate walk ins if we are fully booked on the day.
Is take away available?
We do not offer takeaway food. In the case that you have some leftover food that you wish to take home; you will be able to purchase a takeaway container for $2.
Can I bring my own birthday cake/dessert?
You are welcome to bring a cake for dessert. Note that a cakeage of $2pp will apply.
Is a deposit required?
All booking above 8 guests will be required to make a deposit of 25% which will be deducted of your final bill.
All other dinner booking will be requested a pre-authorisation of $50pp upon booking. This amount will not be deducted from your account unless you do not show up to your booking without notice.
Is there a service charge?
We have a service charge of 8% for all groups above 8 guests.
Can we choose different banquet menus for the same table?
All participant of the booking will have to dine on the same banquet menu.
What is the booking length?
The general booking length in the main restaurant area is 90min for all bookings before 8pm. Bookings in private dining rooms are not subject to a time limitation within reason.
Are children welcome and do you have high chairs?
Children are more than welcome but must be accompanied by an adult at all times. We have limited highchairs and do our best to accommodate all requests but cannot guarantee them. We have limited options for children, please enquire for more information.
